Why We Are Here
Being a plastic surgeon, Dr Chan has seen the full gamut of disorders and deformities whether it be due to congenital conditions or trauma. She has experienced the effects it can have on patients, their psyche and the impact it has on families.
On the other end of this recovery spectrum, she understands firsthand the possibilities of restoring function and quality of life following a debilitating illness, cancer surgery or injury. She has a special interest in breast reconstruction and facial palsy reconstruction and recognises the mental process it has taken for some patients to take the first step to seek help. She also performs elective and trauma hand surgery, skin cancer surgery and aesthetic surgery.
Meet Your Surgeon
Dr. Queenie Chan
Dr Chan’s training in Plastic Surgery has taken her through a decade of experience in fourteen hospitals across three states, culminating in attaining the Fellowship of the Royal Australasian College of Surgeons as a consultant Plastic Surgeon in 2018.
She has more recently undertaken an overseas fellowship in facial reanimation in France with Dr Daniel Labbe and a breast reconstruction fellowship in the renowned breast unit in Bristol under the mentorship of Mr Sherif Wilson. The skills and innovation she has acquired will be to better service Albury and the wider regional community and to uphold a standard and quality of care comparable on a world scale.
She has committed to work in disadvantaged communities across the Philippines and Cambodia and has worked as a project coordinator and public relations officer with Rotary International in the past in surgical missions in Caibiran and Dumaguete bringing essential basic healthcare to the disadvantaged and indigent locals.
She currently lives with her family and her alpacas in rural Victoria and her spare time is devoted to her potager garden, learning French and making plans for a future truffière on her farm.
ASSOCIATIONS
Dr Chan is a Fellow of the Royal Australasian College of Surgeons, the highest level of training and qualification which can be awarded to attain the title of a Specialist Plastic Surgeon. She is a member of the Australian Society of Plastic Surgeons (ASPS) and Australasian Society of Aesthetic Plastic Surgeons (ASAPS).
Our Team
Pip Pitson (RN) – Aesthetic Practice Nurse
Pip has been a Registered Nurse for almost 20 years with a large part of her career dedicated to plastics and reconstructive surgery patients. After completing her Bachelor of Nursing (BSN) at Deakin in Geelong, she began her career at The Alfred Hospital Burns Unit, where she fell in love with all things skin and wound related. From here she moved over to The Royal Melbourne Hospital to undertake a post-graduate certificate in Plastics and Orthopaedics, PGCert (Plastics and Orthopaedics). From her role as associate nurse unit manager on the Plastics and Trauma Unit, Pip soon became the Cancer Care Coordinator for people diagnosed with Head and Neck Tumours and Melanomas.
Pip has been working closely with Dr Chan since early 2023 and during this time Pip has dedicated herself to learning all about the world of aesthetic medicine and rejuvenative treatments. If you have any skin or age-related concerns, Pip will be able to guide you through the suitable treatment options and provide you with a comprehensive skin care program that is suitable for you.
Pip also coordinates all non-surgical treatments here at the clinic and is able to discuss with you the non-surgical options prior to taking the step towards a surgical approach.
Pip is extremely proud of the unique collaborative approach that is on offer here for clients at Eclipse between Dermal Clinician Ash Birrell, Dr Queenie Chan and herself.
“Each patient that comes through the clinic for treatment is discussed between the three of us, so we know that the treatment plan we are recommending, is not only the most effective, but of the highest clinical standard on offer.”
Helen Anderson – Medical Administration
With over 23 years of experience in medical administration, Helen is the warm and welcoming presence at our front desk. She is often the first point of contact for our patients, guiding them with care and professionalism from their initial consultation through to follow-up appointments. Helen also coordinates bookings for minor procedures and skin treatments, ensuring everything runs smoothly. Known for her creative problem-solving and efficient approach, Helen plays an integral role in delivering a seamless and supportive patient experience.
Ash Birrell – Dermal Clinician
Ash is a qualified Dermal Clinician with a Bachelor of Health Science (Clinical Aesthetics) and over 5 years of hands-on clinical experience. She is a proud member of the Australian Society of Dermal Clinicians and works closely with Dr Queenie Chan and aesthetic nurse Pip Pitson to deliver holistic, results-driven care.
She specialises in treating acne, pigmentation, scarring, redness, and signs of ageing using advanced technologies including the Alma Hybrid (resurfacing and rejuvenation) Alma Harmony (Dye-VL), and chemical peels. Her evidence-based approach is tailored to each patient’s skin concerns and long-term goals.
Known for her warm, caring nature and attention to detail, Ash is passionate about empowering patients through education and supporting them through every stage of their skin journey. She is committed to continual professional development and regularly attends industry training days, medical seminars, and clinical workshops to stay at the forefront of aesthetic skin science.
Ros Watson (RN) – Clinical Liaison Nurse
A Registered Nurse with over 30 years of experience, Rosaline is a highly respected member of the Eclipse Health Specialist team. Her extensive clinical expertise, professionalism, and unwavering commitment to patient care have made her a trusted healthcare provider.
Rosaline holds a range of tertiary qualifications in Wound Management, Acute Care Nursing, Stomal and Continence Management, Gerontology, Women’s Health and Training and Assessment. This diverse and specialised knowledge enables her to deliver comprehensive, individualised support and care, particularly for patients with complex health needs.
As an expert in the management of complex patient care, Rosaline coordinates all aspects of treatment to ensure optimal outcomes. She serves as a key liaison between patients, carers, families, and all relevant healthcare professionals, including surgical and theatre teams, ensuring clear communication, effective management and continuity of care.
Both outside of clinic hours and within, Rosaline provides patients, carers, and families with the confidence that they are in expert hands. She effectively manages patient flow, particularly in pre-operative and post-operative settings, offering consistent care, clear communication and comprehensive treatment/ management throughout the entire process.
Rosaline’s unwavering commitment to patient care, her collaborative approach within the Eclipse Health team, and her ability to manage and coordinate care with multidisciplinary stakeholders ensure that every patient under her care receives the highest standard of attention, treatment, and management.
Why Choose Us
Expertise Beyond
Borders
Dr. Queenie Chan brings a decade of global surgical experience, with overseas fellowships in France and the UK, ensuring cutting-edge techniques for the Albury community.
Compassionate Care,
Meticulous Results
Our team, led by Dr. Chan, combines surgical precision with genuine compassion, providing personalised care that transcends traditional expectations.
Diverse Specialisations,
Tailored Solutions
From breast reconstructions to hand surgeries and facial aesthetics, our clinic offers a comprehensive suite of services, each uniquely tailored to your individual needs.
Proven Excellence,
Trusted Reputation
As a Fellow of the Royal Australasian College of Surgeons, Dr. Chan upholds the highest standards, with memberships in ASPS and ASAPS, ensuring a trusted and reputable practice.
Holistic Approach
to Wellness
Beyond surgical procedures, we emphasise the importance of holistic peri-operative care, fostering a warm, compassionate, and veracious environment for your complete well-being.
A Commitment to Tailored Care
Dr Chan is a strong believer in individualising treatment plans and understanding the whole patient – each patient brings with them their unique core beliefs and perspectives shaped by their respective past experiences.
The period leading up to surgery can often be a very stressful time for the most stoic amongst us. Dr Chan places immense value in listening to her patients and having an open discussion about their needs and wants, guiding them through the decision-making process armed with the right information.
And finally, she gives emphasis to thorough and meticulous peri-operative care that is carried out with warmth, compassion and veracity.
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