Dr Chan is a strong believer in individualising treatment plans and understanding the whole patient – each patient brings with them their unique core beliefs and perspectives shaped by their respective past experiences.

The period leading up to surgery can often be a very stressful time for the most stoic amongst us. Dr Chan places immense value in listening to her patients and having an open discussion about their needs and wants, guiding them through the decision-making process armed with the right information.

And finally, she gives emphasis to thorough and meticulous peri-operative care that is carried out with warmth, compassion and veracity.